Transformational Leadership for a Durable Medical Equipment Solutions Provider

The Role

Managing Director

The Challenge

A prominent durable medical equipment (DME) solutions provider with a complex Order-to-Cash (O2C) business model sought a Managing Director to lead their organization through a pivotal transformation. With a mission to improve operational rigor and profitability, the ideal candidate would need to bring strategic expertise, cultural leadership, and a proven ability to drive results in a demanding industry landscape.

Our Approach

Summit Search Consultants (SSC) implemented a targeted national search strategy focused on identifying seasoned operational leaders within the healthcare industry and select but operationally rigorous organizations with adjacencies to healthcare. Particular emphasis was placed on candidates experienced with complex O2C systems, including those familiar with the nuances of insurance processes and regulatory requirements. To align with the client’s goals, SSC also concentrated efforts on finding regional talent that could hit the ground running with an immediate hands-on impact.

SSC conducted an extensive evaluation process, beginning with a pool of 376 high-potential candidates. Through a rigorous multi-step screening and interview process, this list was narrowed to 12 standout professionals who were presented to our client for consideration.

The Results

Within 82 calendar days (59 business days), SSC successfully secured a Managing Director with over two decades of operational leadership experience. The selected candidate demonstrated a proven track record of managing organizational transformations, optimizing O2C processes, and leading teams to achieve sustainable profitability. Their leadership is expected to deliver measurable improvements in efficiency and strategic alignment, setting the stage for continued growth and excellence within the industry.

Summit Search Consultants is proud to partner with organizations committed to transformative leadership. Our tailored search strategies deliver exceptional talent to meet the unique challenges of dynamic industries.

"There's a lot of excitement around what this hire can bring to the business! Your team has been fantastic to work with. The level of communication was just right, and beyond our hire, you presented some really strong candidates which allowed us to be choosey. My only ask: replicate this approach on our next search!"

— Director of HR, Americas