DireCTOR, GLOBAL MARKET INSIGHTS & ANALYTICS
Our client, Hollister Incorporated, is an independent, employee-owned company that develops, manufactures, and markets healthcare products and services worldwide. The company spearheads the advancement of innovative products for ostomy care, continence care and critical care, and also creates educational support materials for patients and healthcare professionals.
Headquartered in Libertyville, Illinois, Hollister has manufacturing and distribution centers on three continents and sells in nearly 80 countries.
Hollister is a wholly owned subsidiary of The Firm of John Dickinson Schneider, Inc., and is guided both by its Mission to make life more rewarding and dignified for people who use our products and services, as well as its Vision to grow and prosper as an independent, employee-owned company, and in the process, to become better human beings.
They offer advanced medical products for Ostomy Care, which includes two strong global brands – Hollister Ostomy and Dansac Ostomy; Continence Care; and Critical Care. They also provide innovative healthcare programs and services, as well as educational materials for patients and healthcare professionals.
Hollister has been serving healthcare professionals and patients for 100 years — making a difference in the journey of life for people throughout the global community.
POSITION SUMMARY
The Director, Global Market Insights & Analytics is accountable for the vision, strategy, priorities, governance and operating model of the Global Market Insights & Analytics function. The role converts market, customer, competitor and performance signals into clear strategic recommendations that guide enterprise growth, portfolio choices, innovation investments, commercialization and resource allocation.
As a trusted advisor to senior leaders, the Director will frame critical business questions, ensure analytical rigor, connect insights across sources and translate complexity into decision-ready narratives. The role balances foresight with practical execution, helping leaders understand what is happening, why it matters, what could happen next and what actions should follow.
The Director will lead and develop a team of senior professionals and specialists, creating an environment of high standards, curiosity, inclusion and accountability. A central expectation is to grow the team’s collective capability and future scope by building repeatable methods, scalable platforms, stronger partnerships and new applications of advanced analytics and AI
RESPONSIBILITIES
This position is based in Libertyville, IL with an onsite requirement of 4 days in office weekly when not traveling.
Travel 20-30% including international travel.
Set the GMIA vision and operating model:
Define and execute a multi-year GMIA strategy and roadmap aligned with enterprise growth priorities and the
needs of Global Marketing, Commercial, Finance, R&D and other partners.
Create standards for research, analytics, forecasting, data quality, documentation, validation, insight synthesis
and executive communication.
Own the function’s budget, external partner strategy and resource allocation, making explicit trade-offs to
maximize enterprise impact.
Build scalable platforms, knowledge assets and self-service approaches that increase access to trusted insights without compromising governance
Turn insight into enterprise choices and action:
Partner with senior leaders to frame ambiguous growth and performance questions and define the evidence required to answer them.
Integrate market, customer, competitor, access, financial and internal performance data into coherent perspectives and strategic recommendations.
Lead insight workstreams supporting portfolio strategy, innovation, product lifecycle management, new product development, commercialization, geographic expansion and business development.
Provide scenario planning, forecasting and trade-off analyses that inform investment decisions, resource allocation and long-range planning.
Communicate implications with clarity and courage, distinguishing facts, assumptions, uncertainties and recommendations.
Build market and competitive foresight:
Establish an early-warning capability that monitors market dynamics, customer needs, reimbursement environments, technology shifts, competitor activity and emerging business models.
Synthesize global and regional market performance, market share, penetration, growth and new-patient or new-
fit indicators for leadership decisions.
Develop competitor intelligence that connects external signals to potential strategic implications and response
options.
Identify unmet needs, white-space opportunities and emerging risks early enough to influence strategy,
innovation and commercial action.
Advance analytics, data science and AI-enabled insights:
Champion pragmatic use of advanced analytics, predictive methods, automation and AI to improve foresight, decision quality and productivity.
Partner with IT, data owners and business teams to strengthen access, architecture, governance and interoperability across priority data sources.
Ensure models and AI-enabled outputs are explainable, appropriately validated and used with sound human judgment.
Create reusable analytical products, dashboards, agents and knowledge assets that move the function from one-off delivery to scalable enterprise capability.
Continuously evaluate emerging research and analytics methods, adopting those that materially improve speed, quality or business impact.
Lead, coach and expand the team:
Lead four direct reports across market insights and strategy, market analytics, data science and competitive intelligence.
Set clear outcomes and decision ownership while preserving space for expert judgment, experimentation and innovation.
Coach each team member through differentiated development plans, stretch assignments, visibility and succession opportunities.
Build complementary skills across strategic thinking, consulting, research, analytics, storytelling, stakeholder influence and people leadership.
Create an inclusive, psychologically safe and performance-oriented environment in which constructive challenge is expected and diverse perspectives improve decisions.
Plan for the function’s future shape, skills and geographic footprint as demand and scope evolve.
Strengthen cross-functional adoption and impact:
Build trusted partnerships across functions and geographies, connecting global perspectives with local market realities.
Create regular forums and communication rhythms that support two-way exchange, shared interpretation and follow-through.
Translate complex work into concise executive narratives, decision papers and visual stories tailored to the audience.
Ensure insights lead to action by clarifying owners, decisions, implications and next steps, and by tracking where GMIA influenced outcomes.
Represent GMIA with external research, data and technology partners and maintain high standards for ethics, privacy, confidentiality and compliance
required QUALIFICATIONS
12+ years of progressive experience in market insights, analytics, strategy, market research, commercial excellence, finance, consulting or a related discipline.
Demonstrated leadership of experienced professionals or multidisciplinary teams, including coaching, talent development and organizational capability building.
Proven record of translating complex evidence into recommendations that influenced senior-level business, portfolio, innovation or commercial decisions.
Experience in a global, matrixed organization and in building productive partnerships across functions and geographies.
Strong command of several of the following: market research, market intelligence, competitive intelligence, market sizing, forecasting, scenario planning, financial modeling, business analytics, data visualization or data science.
Excellent written, verbal and visual communication skills, including executive-level storytelling and facilitation.
Bachelor’s degree in business, marketing, economics, finance, statistics, data science, a life science or another relevant field.
Ability to work from Libertyville, Illinois and collaborate across global time zones.
Ability to exercise sound judgment with confidential, commercially sensitive and personal information.
Preferred qualifications
Experience in medical devices, healthcare, life sciences or another regulated, insight-intensive industry.
Advanced degree such as an MBA, master’s degree or doctorate in a relevant discipline.
Experience modernizing an insights or analytics function, including governance, platforms, knowledge management, self-service analytics or AI-enabled workflows.
Prior consulting experience or demonstrated internal-consulting capability.
Experience supporting innovation, new product development, geographic expansion, market access or business development decisions.
Benefits Statement
Hollister’s Total Rewards package in aggregate is above market and includes competitive pay, paid time off programs, peer-to-peer recognition, health and life insurance, wellness programs and incentives, and generous retirement savings.
The anticipated base pay range for this position is $225,000 - $280,000 yearly. The actual salary varies based on applicant's location, education, experience, skills, abilities, and other legitimate business factors.
The Company’s health and welfare benefits include medical, prescription, dental, vision, spending/savings accounts, disability, company paid (parental and caregiver) leaves, statutory leaves/disability programs, accident, life, wellbeing, education assistance, adoption assistance, and voluntary benefit programs.
The Company’s 401(k) Retirement Savings Plan includes: auto-enrollment, ROTH, vesting and eligible participants “safe harbor” matching contributions.
The Company’s paid time off benefits include: 11 paid holidays, paid vacation based on length of service and exempt/non-exempt status, and sick days based on statutory requirements and/or exempt/non-exempt status.
The Company’s additional benefits include: education assistance and adoption assistance benefit programs.
EOE Statement
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.